Last Updated: 4/1/25

Plumbing Drain and Tile Masters (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, [plumbingdrainandtilemasters.com] (the “Website”). Please read this policy carefully to understand our views and practices regarding your personal data. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our Website:

1. Personal Information

When you fill out a contact form, request a quote, or communicate with us via email, we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Any other information you voluntarily provide

1. Non-Personal Information

We may collect non-personal information about your visit to our Website, including:

• IP address
• Browser type and version
• Pages you visit
• Time and date of your visit
• Referring website
• Other technical data collected through cookies and analytics tools

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process service requests and schedule appointments
• To send you updates, promotions, and company news (if you opt-in)
• To improve our Website’s functionality and user experience
• To analyze Website traffic and trends
• To comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business (e.g., payment processors, marketing agencies, and IT support).
• Legal Compliance: If required by law or legal proceedings, we may disclose your information to comply with legal obligations.
• Business Transfers: In the event of a merger, sale, or business restructuring, your information may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance user experience. You can set your browser to refuse cookies, but some parts of the Website may not function properly.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online data transmission or storage is 100% secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete your personal information
• The right to opt out of marketing communications
• The right to restrict or object to data processing

To exercise your rights, contact us at [email protected].

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after changes are made constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Plumbing Drain and Tile Masters
Toll-Free: 844-DRAIN-99
Email: [email protected]

Thank you for visiting our Website and trusting Plumbing Drain and Tile Masters with your information.